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Malachi was so awesome. He explained the services to me and provided me with options and got me out of the dealership in record time!
In and out in a timely manner, Malachi was polite and courteous and service that was requested was accomplished on the car. Will return when car needs service again!
I called in looking for some advice on my acura, I was not told that a part that I have bought with another acura dealer was actually covered, David understood during this difficult time that we were financially tight and went above and beyond to give me a number to call to get the situation worked out and got my car in the very next day to get service on my vehicle and get it working again. He was very nice and considerate to help us out in a time of need.
Michael was very helpful, informative, and always goes above and beyond! I feel like he really cares about the Acura customers and truly wants what is best for them. This is the only place I will bring my car because of the excellent customer service and quality of care. The service is always fast and very accommodating. This is my first Acura and it will definitely not be my last! Thank you Michael and the Acura team!
Vanessa was awesome! Only place I will bring my cars because of her outstanding service. Also want to thank Lou for his help as well!
Malachi in service was cheerful, extremely helpful and professional. I appreciated how well he listened to my concerns and gave me comprehensive answers when I picked the car up.
Purchased my first Acura in March, and I have been so incredibly happy since! After finishing grad school I wanted to reward myself with a new Acura, but my previous car had other plans and I had to purchase faster than I thought! I bought a 2015 RDX and in about 2-3 years I will definitely upgrade! Anytime I have had to schedule a service, you can tell that it takes a lot of hard work and planning on their side. You drop your car off, always greeted with smiles, and the customer service is amazing. Michael in the service department ...
Let me say first off, I normally HATE working with dealerships and dread the whole car buying process. The people at Courtesy Acura are super friendly and helpful, and they really do stand behind their vehicles, and honor their word. This is a rare thing these days, and dare I say? They made the car buying process enjoyable! Brianna, Chris, and Ali were all absolutely wonderful. I would certainly shop with them again, thank you. I absolutely LOVE my gently used truck!
I've only taken my 2006 MDX to Courtesy Acura for service since the purchase of my vehicle. I appreciate the very friendly service that goes above and beyond many others service providers! The little things like pulling right in to a nice covered area for service, being greeted so politely, putting a cold bottled water and chocolate in my car at pick up! These things say: we appreciate our customers! And I do appreciate it! I trust the awesome mechanics who work on my vehicle too!
Everything went according to plan. Have been working with Courtesy for 20 years Bought 4 cars from them over the years I am one satisfied customer!!