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I would rather just rate instead of having to type a minimum of 25 words. I gave five stars for everything but it makes me use this space before I can complete the survey.....
their courtesy and cooperation of setting appointments. We have to drive 250 miles to get our car serviced, so it is imperative that we can get an appointment when we need it. Until this time, we have been able to get a loaner car, but this time, they didn't have cars. We were able to get a shuttle back to home and them back to Courtesy. It didn't solve the problem of being without a car. It only took them a half a day, though, so it wasn't bad. Everyone in sales and service are totally great.
Great Service overall!!! Jim and Vanessa are great People, very nice experience, we didn’t feel uncomfortable like other auto dealerships, no pressure at any time THANK YOU VERY MUCH!! Very happy customer!!!
Dennis is excellent at customer service and sales. Connor is excellent in customer service and represents your service department in a highly respectful manner. I have worked with both employees on a regular basis.
Kenneth was very thorough in explaining the service needed and pricing. My service was completed way ahead of the estimated time. Certainly appreciated not having to wait too long.
CA went above and beyond with my flat tire repair plus. There was no cost for roadside assistance. Thank you for the complimentary service. Comfort.
Rick, our internet sales guy was super easy to work with. I had a friend who lived near the dealership preview the advertised car before driving in town. Rick accommodated a detailed inspection and allowed my friend ti test drive the car. Based on his report, we decided to make a 700 mile detour to buy the car. The entire process to do our own test drive and decide was about 30 min. Then we took under an hour to actually buy the car. Vanessa, the finance / business manager was great and straight forward. Courtesy Acura offers a complimentary 90 day / 3000 mile warranty ...
I worked with Michael to address my MDX 60,000 mile service needs. All the work I requested was performed in about 2 hours along with an excellent car wash! Thank you for a top quality experience.
Courtesy Acura was amazing. We had an accident in Wyoming and we’re on our way home to Arkansas. It’s a long story but Courtesy Acura stepped in and helped in an almost impossible position. We can’t thank Mike W enough for helping us 14 hours away in Arkansas. You guys truly live up to the Acura promise when you buy Acura.
Did a good job doing service to my MDX. He also cleaned and put some chocolate and cold water to my car. Thank you Michael.