Really enjoyed the entire buying experience! Everyone was very friendly and knowledgeable! Car looked in awesome condition when I picked it up! Will refer everyone I can to this dealership!
Missy was very friendly and helpful. She did not mind spending some extra time helping with my Bluetooth connection after my service appointment was complete.
Service was excellent. Missy was responsive and friendly, and kept me up to date. Repair was covered under warranty, and so was the Lyft transportation from my house to pick up the car! Very efficient!
My wife and I brought both of our '16 MDX's in for two minor recalls. We were met by the service staff as soon as we arrived. Not only were both recalls corrected quickly, but also a service bulletin for smother transmission shifting was incorporated. We were in and out in less than two hours! Additionally, our service technician completed a detailed, complimentary inspection of the whole car, highlighting the present status and future maintenance concerns, Our service adviser, Missy Zalinger, was especially knowledgeable and patient as she explained what was to be done, and listened carefully to any other ...
The people here are pleasant, accommodating and genuinely helpful and kind. I very much appreciate the service each time I bring my car in. I trust Courtesy Acura.
Rick was great and accommodating a test drive on a snowday. He explained their sales process and warm pass to the Sales Manager (Joe). Overall a good experience.
Vanessa is wonderful. She makes sure everything is done as needed and stays in touch throughout the process. When i returned to pick up my vehicle, Vanessa had stepped away from her desk and Michael noticed me sitting there. He immediately asked if i needed help and got me taken care of. Nice team!
As a retiree I have purchased many new cars from many dealerships over the years. The Courtesy Acura buying experience was a very satisfying experience, however, as good as it was, I believe that my recent experience with the Service Dept. has to be what really sets this dealership apart from so many others. It appears that everyone in the Service Dept. has been trained to make the customer's experience exceptional. It almost as if I had taken my car to a hospital and they treated me as if they were the May Clinic. The ownership at Courtesy Acura must ...
Great service...Leo was thorough in explaining a time frame and what was being done to the vehicle. He kept me in the loop along the way. THANK YOU!
Routine Service. No hard upsell, reasonably priced, ready before promised. Mike provided a detailed description of work to be done, everything was transparent, and had a quick pickup!